Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account
• Profile Information: Optional profile details you choose to provide
• Payment Information: Billing details processed securely through our payment partners
• Communication Data: Messages you send to our support team

1.2 Code and Content

When you use our Service, we process:

• Code Files: The code you upload for formatting or translation
• Comments and Documentation: Text content within your code
• Preferences: Your formatting and translation settings
• Usage Patterns: How you interact with our Service

1.3 Technical Information

We automatically collect certain technical information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent on the Service
• Cookies and Tracking: Information stored on your device to improve your experience
• Log Data: Server logs including access times, pages viewed, and errors

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Format and translate your code according to your preferences
• Maintain Your Account: Manage your subscription, billing, and account settings
• Improve Our Service: Analyze usage patterns to enhance features and performance
• Communicate with You: Send important updates, support responses, and marketing communications
• Ensure Security: Detect and prevent fraud, abuse, and security threats
• Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests

3. Data Security and Protection

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security assessments and penetration testing
• Secure Infrastructure: Our servers are hosted on secure, monitored platforms
• Data Minimization: We only collect and retain data necessary for our Service

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email communications
• Analytics and performance monitoring
• Customer support

4.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or abuse

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but will continue to be protected under this Privacy Policy.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Maintain your account and subscription
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@formatic.xyz. We will respond to your request within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide adequate protection for international transfers.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Provide personalized content and features
• Improve our Service performance

You can control cookies through your browser settings, but disabling them may affect the functionality of our Service.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a notice on our Service
• Updating the "Last updated" date at the top of this policy

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this "Privacy Policy" or our privacy practices, please contact us: